Without Voice Over IP Houston Companies May Struggle To Compete

By Frank Bell


Advanced technology such as the internet has truly opened up world markets for all businesses. Competition is fierce and only those that can remain on the cutting edge of technology and that are able to provide superior service can truly benefit. Efficient communication systems are imperative because modern consumers are spoilt for choice and they are demanding. A single missed call can result in a lost sale. However, when switching to voice over IP Houston companies find that they never have to miss a call.

Using the internet as a platform to communicate is a concept as old as the internet itself. It is only recently, however, that VoIP has become so popular. This is because a reliable internet connection is required to communicate and in the early years of the internet access was not available everywhere and connection speeds were rather slow. Of course, that has all changed and even remote locations have access to the internet.

Service providers tell prospective VoIP clients that they will save significant amounts on their telephone bills. This has most certainly proved to be true. Many new users are amazed to find just how much lower their communication bills are. Savings of up to fifty per cent is not uncommon, especially for large companies with many users. This money can be used for more profitable endeavors.

There are even more savings to be had. Older switchboard systems required a substantial investment in hardware and an installation was needed at every branch of the company. Maintenance on these systems is costly and each installation had to be manned by a full time operator. VoIP systems are installed centrally and hosted by the service provider. The maintenance cost is minimal and no operators are required.

For most users the single biggest benefit of VoIP systems is the fact that they can communicate wherever they are physically. In the past one had to be present at a desk with a telephone extension in order to receive or make calls. This had a serious impact on the ability of employees to be where they are most needed. In the process calls were missed and as a consequence business was lost.

Then there is the fact that users are not restricted to the use of a specific device to use the system. They can use any device that can access the internet and they do not have to use the same device all the time. All the user records are stored in the cloud and instantly available when users log on to their accounts. This means that users can communicate with whatever device is most suitable or handy.

The ability to listen to someone talking is just a fraction of the entire spectrum of human communication. Older telephone systems allowed people to talk to each other, but that is all. VoIP systems boast advanced features that allow users to share graphics, to look at each other when calling, to arrange video conferences and to send voice to email or voice to fax messages.

There can be no doubt that VoIP systems offer superior communications to businesses. It is affordable, reliable and versatile. It is no wonder that so many companies are switching over. It certainly seems as if the days of old fashioned switchboard systems are counted.




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