Understanding The Need For Active Directory Password Reset

By Zelma Hurley


Businesses nowadays have become reliant on computers. Most of the tasks that the employees need to perform are done on the computer. As it is, employees are get their own work station to make out possible for them to perform the tasks that they have to get done every time.

These work stations properly protected with the necessary security features. This is especially true if the data that are handled in these computers are very sensitive. Forgetting the pass code is often going to be an issue though. With the Active Directory Password Reset feature, it should no longer be.

There are help desks that employees can call to get them the assistance that they need in addressing their log in issues. What is good about these facilities is the fact that they're being handled by help desk technicians, part of their routine is to ensure that employees will never get locked out of their PCs.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

Businesses have to find the right solution though that would resolve this issue in a much faster manner. Them is of essence for these kinds of operations and it matters that passcode resets have to be done in such a way where they would take less time. This ensures that downtime is limited to a few minutes only and losses are prevented.

Firms should aim at making it possible for their employees to reset their passwords through self service methods. This is done through using the windows active directory. This would mean that they do not need to call the helpdesk. No ticket is necessary. Reset is done at a shorter time.

It has been found out the many of the technical issues that employees tend to send to help desk involved resetting passwords. Losing their login information often constitutes majority of the work that the technicians have to attend to. With a self-help option though, these numbers can be significantly reduced.

It is actually easy for one to get the login details reset in the event that he forgets them. If using the windows system, pressing the Ctrl+Alt+Del keys would allow one to get to the directory option. Here, there is a choice to change the security code. This often fixes the login issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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